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Aloha Spirit
Our Customers

Attitude


Our business depends on our repeat customers and developing a solid customer base of dedicated Bad Ass Coffee drinkers.  Through our uncompromising level of customer service, our fine gourmet coffee products, and our exciting visually stimulating store locations, we’ve developed the perfect context for the emergence and growth of what has come to be known as “The Bad Ass Coffee Culture.”   The Bad Ass Coffee Culture is an entire way of life, experienced by everyone who steps through our doors and enjoyed by our committed core of repeat customers.  It’s a growing phenomenon that takes place at every Bad Ass store location.  It is defined by the comfortable relationship that exists between our Bad Ass customer service team and the faithful customers they serve.  It’s an attitude that’s carried with our customers into their lives, long after they leave our stores.  This is what is responsible for building our strong, highly recognized and unique brand.  It’s not just a company or a brand; it’s an attitude and a way of being.
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