Franchise Partner Support

1. What type of support do you offer to new franchise partners?

Bad Ass Coffee of Hawaii offers a wide variety of services including support in real estate selection, cafe design and layout, equipment drawings, purchasing support, training and opening support. We also offer ongoing assistance through additional training, operation advisory assistance, marketing assistance, operation manuals and revisions, supplier relations and periodic evaluations of your cafes and operating systems. Bad Ass Coffee of Hawaii delivers support via highly trained professionals and via technology resources such as password protected web sites.

2. How do I get the appropriate Bad Ass Coffee of Hawaii training for myself and/or my managers?

Bad Ass Coffee of Hawaii requires that you send the entire management team to our Training Center to train in our geographically convenient state-of-the-art training facility. The program lasts approximately 2 weeks and covers food preparation, equipment, food safety and sanitation, inventory, service, management controls and functions, operations compliance, safety and many other topics. At the end of the program you will be a Certified Manager for Bad Ass Coffee of Hawaii. You will be required to send all members of management to our Training Center until you have established one of your cafes as a "Certified Training Cafe."

3. What type of support does Bad Ass Coffee of Hawaii offer after I open?

One of the unique aspects of being a Bad Ass Coffee of Hawaii franchise partners is that you get personalized service from one of our International Director's Of Operations (IDO's). Your IDO is your one point of contact with Bad Ass Coffee of Hawaii; you have only one number to call to get answers on training, operations, marketing, etc. This allows you to build a business relationship with someone who knows you and your business. Bad Ass Coffee of Hawaii also offers ongoing support in many other areas, including development, cafe construction and opening, marketing, training, and sales-building.